What size bins do you have?
We have 240litre bins (these are the same size as a council issued yellow lid recycling bin) which are perfect for a domestic household. We also have a 660litre bin on wheels which is great for more commercial use.
What can go into my new bin?
This is a General Waste bin and you can use it exactly the same way you would use your red lidded bin. (ie.nappies, household rubbish etc)
How much to empty my bin?
There is a once off establishment fee of $55.00 including GST.
• 240L empty is $15.00 inc GST
• 660L bins are priced according to each situation/schedule, and whether for General Waste or Cardboard.
Can I cancel an empty if my bin isn’t full yet?
No. However, if you are going away for an extended period of time, we can place your scheduled services on hold for a period of time twice a year.
Can I cancel anytime?
Yes, there is no lock in contract. Simply write us an email with 4 weeks notice to cancel at any time.
I don’t want my bin emptied fortnightly, can I have it emptied every four weeks?
Unfortunately we only offer weekly or fortnightly services with 240L wheelie bins. We offer customised schedules for 660L to suit your specific requirements. Talk to our team to discuss options 1800 692 700
How do I pay?
We process monthly payments from your provided debit or credit card, at the end of each month for the following months empties. This keeps you in one month’s credit, so you don’t miss out on getting your bin emptied. We have partnered with E-way who provides us with an encryption software to securely store your data.
Which day does my bin get emptied?
Wednesday is bin day! We will provide you with a calendar at the time of setting up your account to help remind you which day. We recommend always putting your bin out on a Tuesday night (Hot tip: Pop your bin out on a Tuesday night of the same week your yellow lidded bin gets emptied) Either weekly or fornightly depending on your schedule.